Privacy Policy – rookies

Last Updated: 27th November, 2025

Welcome to Rookies Cookies!
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our online dessert store. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information

We collect personal information when you interact with our website, make a purchase, or contact us. This may include:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment gateways)
Order details

b. Non-Personal Information

We may also collect non-personal data including:

Browser type
Device information
IP address
Cookies and usage data
Pages visited and time spent on our website

2. How We Use Your Information

Rookies Cookies uses the information collected to:

Process and fulfill orders
Communicate with you regarding purchases, updates, and customer support
Improve website performance and user experience
Personalize product recommendations
Send promotional offers (only with your consent)
Detect and prevent fraud or misuse

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

Remember your preferences
Keep items in your shopping cart
Analyze website traffic and usage

You can disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.
We may share data with:

Payment processors (to securely handle payments)
Delivery partners (to fulfill orders)
Service providers who help us run analytics and marketing
Legal authorities if required by law

All third-party partners are required to keep your data secure.

5. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of online transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your personal data (where legally allowed)
Opt out of marketing communications
Withdraw consent at any time

To exercise these rights, contact us at [Insert Email Address].

7. Retention of Data

We retain your information only as long as necessary to:

Fulfill your orders
Comply with legal obligations
Resolve disputes
Improve our services

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Continued use of our website means you accept the updated policy.